Text message program

How guests consent to order notifications, what those messages say, and how to stop them.

Who sends these messages

Nowmade LLC sends every message described on this page. Nowmade is software used by small personalization studios — engravers, embroiderers, calligraphers — to run their order queue at live events.

Message content is written and fixed by Nowmade. A studio using Nowmade cannot write, customize, schedule, or send its own text messages through the platform. Messages are generated automatically from order status and are identical regardless of which studio is running the table. No message is ever sent for marketing purposes.

Where consent is collected

Consent is collected in person, at the studio's event table, on the guest's own phone.

A printed sign on the table shows a QR code.
The guest scans it, which opens the Nowmade order form in their phone's browser.
The guest types what they would like personalized and enters their name.
The mobile number field is optional, and a separate consent checkbox sits beside it.
The guest ticks the consent box and submits the form.

The QR code is not itself the opt-in — it only opens the form. Consent is the checkbox, and nothing is sent to a guest who has not ticked it.

The exact wording of the consent checkbox

Verbatim, as it appears on the form Text me when my order is ready. Sent by Nowmade, the order system used at this table. Up to 3 messages per order. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

This wording is identical at every event and for every studio using Nowmade. It does not vary.

How the consent section appears on the order form

Text me when my order is ready. Sent by Nowmade, the order system used at this table. Up to 3 messages per order. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

Send me occasional emails from this studio about personalized gifts & new work. Unsubscribe anytime.

Both boxes are empty by default. They are separate and independent — neither is required to place an order, and ticking one never ticks the other. The email box is for email only; it grants no permission to send text messages.

Consent is never bundled or transferred

The box is never pre-ticked.
Consent is never required to place an order or make a purchase.
Text consent is separate from the email marketing checkbox.
Consent is collected solely for this campaign. It is never bought, sold, shared, transferred between studios, or obtained from any third party or list.
The date, time, and the exact wording the guest agreed to are stored on that guest's order record.

See the actual form

Nowmade order forms normally exist only while an event is running. This one is kept online permanently so the consent flow can be reviewed at any time — no login, no password.

The optional mobile number field and the consent checkbox appear exactly as shown above. Nothing is sent unless a guest both enters a number and ticks the box.

Open the example order form →

Direct link: https://nowmade.app/demo · Nothing ordered on the example form is made or shipped.

What the messages say

Messages relate only to that guest's own order — that it is ready to collect, or that there is a short delay.

Sample 1 — order ready Nowmade: Your order #24 is ready to collect at the table. Reply STOP to opt out.

Sample 2 — short delay Nowmade: Update on order #24 — we're running about 15 minutes behind. No need to wait at the table, we'll text you when it's ready. Reply STOP to opt out.

Sample 3 — nearly ready Nowmade: You're next in line for order #24. Come back to the table when you're ready. Reply STOP to opt out.

Messages contain no links and no embedded phone numbers. They are not marketing, and they do not promote the studio, Nowmade, or anything else.

Frequency, rates, and opting out

Message frequency	Up to 3 messages per order. Messages stop when the order is collected. There is no recurring or ongoing messaging.
Cost	Message and data rates may apply. Nowmade does not charge guests for messages.
Opting out	Reply STOP to any message to opt out immediately.
Getting help	Reply HELP, or email hello@nowmade.app.
Mobile numbers	Never shared, sold, rented, or traded with any third party or affiliate for marketing or promotional purposes. Numbers are used solely to deliver the messages the guest opted in to receive, and are not passed to any email marketing platform.

Legal

Privacy Policy — https://nowmade.app/privacy (see Section 9, Text Messages)
Terms & Conditions — https://nowmade.app/terms

Questions about this messaging program: hello@nowmade.app